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Unfortunately this browser is not supported. Years in Business: Overview of BBB Ratings. Desired Outcome. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Bill me later account blocked Profiles are provided solely to assist you in exercising your own best judgment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. When considering complaint information, please take into the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. As a matter of policy, BBB does not endorse any product, service or business. Need to file a complaint? BBB is here to help. File a Complaint. Customer Complaints Summary. Sort By. Status: Resolved. A refund was issued to my Paypal credit from Southwest Airlines 8 days ago and it still has not posted on my.
The funds were approved and sent back to the original form of payment which is Paypal. I hope that this information helps. I want my refund posted NOW. Not in 30 days. I'm getting charged interest every day. This is ridiculous. Customer Response. They made the deposit today. Status: Answered. I've contacted Paypal to request a lower interest rate as I am a single father raising small children and the majority of my monthly payment is interest. Lower my interest rate. Your complaint states PayPal Credit now charges a You state you have contacted PayPal Credit requesting a lower interest rate as you are a single father and the majority of your monthly payment is interest.
You are requesting to lower your interest rate. PayPal Credit confirmed that at this time, your is not eligible for a payment assistance plan or hardship program. If you are consistently unable to make your minimum payment requirement, please call PayPal Credit at to discuss your current circumstances and determine what options may be available to help you manage your. Please review your June 21,statement for your next minimum payment requirement.
We hope this letter explains and resolves this matter. I spent 2 hours being transferred from person to person. Only the 5th person was able to help. I called paypal because I was sent a debit card in the mail which i did not order. I spent 30 minutes on hold finally able to speak to a representative who then told me I had to call a different.
After another 30 minutes on hold, they answered and told me I had to call the original. This back and forth repeated many times. They asked me for the same information, who is calling and the reason. I have never used paypal and do not intend to. I wanted to simply cancel the card and any s that may have been linked to my name. Finally, the fifth person i spoke to on the phone was able to cancel the card for me, but even then was told I had to call someone else to file that fraud had occurred.
I spent over 2 hours on the phone at 10pm at night. Bill me later account blocked poor costumer service. No one seemed to know how to do their jobs or connect me with the right people in their company to take care of my situation. I would like to have all connection with paypal under my name terminated instantly. No s or cards should have any activity and they need to all be canceled to avoid any more Bill me later account blocked.
Your complaint states you called either PayPal or PayPal Credit and spent two hours being transferred to different people and received poor customer service. You state you were trying to cancel a debit card you received but did not request. You are requesting any s in your name should be canceled because you have not requested any cards or s. Customer feedback is extremely important to us and we regret to hear that you had a negative experience with us. Your comments have been forwarded to our Leadership Team and will be considered as we make future enhancements and updates to our product to ensure we meet your satisfaction in the future.
Based on the limited information provided in your correspondence, PayPal Credit is unable to locate an in your name. I should be offered a refund On oct 20 i order a pair of shoes from a Chinese company i never recieved the shoes i contacted paypal they did their investigation when i called to inquire about the investigation i was told the seller couldnt provide a tracking so therefore they was reaching out to them so now they provide a phony tracking i was told to contact postal sevice cause my package was delivered to me on nov.
Payment allocation Paypal credit has this but now, pay later service. As long as purchases are paid before the 6 month mark no interest is charged. I have been calling to allocate my payments to the purchasers closest to expire but my payments ate never allocated correctly. This happens every time I call PayPal cacall. I'm certain this is to discourage me to pay my sooner in order to avoid interests. Either that or they are a serious bunch of incompetents.
It has happened in at least 10 different times. Documentation of practices. Your complaint states that PayPal Credit has a service where you buy an item and pay later, and as long as the purchase is paid within six months, no interest will be charged. You state that you have been calling to allocate your payments to the purchases closest to expiring, but your payments are never allocated correctly.
You are requesting documentation of practices. Your minimum monthly payments are automatically applied in the order below, depending on the financing options you selected for your online purchases. Monthly plan payments on Easy Payments purchases 2.
Deferred Interest Purchases where the promotional period will end in the next two billing cycles; If multiple promotions are expiring in the same billing cycle, we will apply payment to the oldest promotion first, based on the purchase date 3. Interest then fees 4. Existing standard purchases and cash advance balances in order from lowest to highest APR.
If you pay more than your minimum monthly payment, the excess amount will be applied as follows: 1. Deferred Interest Purchases where the promotional period will end in the next two billing cycles 2. Standard Purchases in order from highest to lowest APR 3. Deferred Interest Purchases expiring more than two billing cycles from the date payment is received, in order of their expiration date 5. Standard Purchases that have occurred on the since the last statement date 6.
Amounts in dispute. A review of your PayPal Credit confirms that your payments were applied per the aforementioned hierarchy.Bill me later account blocked
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